Terms and Conditions

About Ratnavali

Ratnavali is an online platform dealing in gemstones (ratan) and related products. By using our website or placing an order, you agree to the terms below.

Product Description & Authenticity

We try to show correct colour, size and weight of gemstones, but actual product may vary slightly due to screen / natural stone variations.

Many products are natural stones — inclusions, slight colour tone differences, or natural marks are normal and not a defect.

Pricing & Payments

All prices are shown in INR (₹) unless mentioned.

Only prepaid orders are accepted. COD is not available.

We reserve the right to change prices or discontinue products without notice.

Use of Astro / Rashi Stones

Any astrological / healing / spiritual benefit mentioned on the site is traditional belief-based. Results may vary from person to person. Ratnavali is not responsible for non-materialization of astrological results.

Intellectual Property

All content, photos, logos, and descriptions on the website belong to Ratnavali. Do not copy without written permission.

Limitation of Liability

Our liability, if any, is limited only to the value of the product purchased from us.

Jurisdiction

Any dispute will be subject to Jaipur, Rajasthan (India) jurisdiction.